Privacy Policy
Last updated: 15/08/2025
1. What We Do With Your Information
When you purchase from Caroline Ashwoods, we collect personal information such as your name, billing/shipping address, email address, and payment details.
When you browse our site, we automatically receive your IP address to help us improve site performance and security.
With your consent, we may email you about new products, promotions, and updates.
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2. Consent
By providing your personal information to complete a transaction, arrange delivery, or process a return, you consent to our collecting and using it for that specific purpose only.
If we request your information for another reason (e.g., marketing), we will ask for your consent or give you the option to decline.
You may withdraw your consent anytime by contacting us:
📍 Rose Cottage, Wortley Village, Sheffield, South Yorkshire, S35 7DB, United Kingdom
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3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms & Conditions.
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4. Website & Hosting
Our store runs on WordPress and is hosted on secure servers. Payments are processed via PayPal and Stripe — both PCI-DSS compliant — ensuring your payment details are encrypted and secure. We do not store your complete card details.
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5. Third-Party Services
Third-party providers, such as payment gateways and delivery companies, will only collect, use, and disclose your information as needed to perform their services. We recommend reviewing PayPal’s and Stripe’s privacy policies.
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6. Security
We use SSL encryption, firewalls, and industry-standard security measures to protect your data. Payment transactions are encrypted and processed securely.
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7. Cookies
We use cookies to improve site performance and user experience. Examples:
•woocommerce_cart_hash – Tracks cart changes.
•woocommerce_items_in_cart – Tracks number of items in your cart.
•wp_woocommerce_session_ – Links your session to your stored cart.
•Google Analytics cookies – Track visitor activity.
You can disable cookies in your browser settings, but some features may not function properly.
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8. Age of Consent
By using this site, you confirm you are at least the age of majority in your country of residence.
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9. Changes to This Policy
We reserve the right to update this Privacy Policy. Changes take effect immediately upon posting.